General terms and conditions
General business and organizational conditions of Arteska s.r.o., within the meaning of § 273 of Act no. 513/1991 Coll. Business Code.
Head: A. Bernoláka 931/12, 962 12 Detva
Operation: House of Art Arteska, Partizánska 63, 962 11 Detva
registered in the Commercial Register of OS Banská Bystrica, Ltd., No. 35256 / S
provides services in the field of visual arts education, organizes and provides exhibition space, provides services related to these activities, and mediates the sale of works of art, these terms govern the contractual relationship between the Company and the Customer and are binding upon the Participants.
Customer is any natural or legal person who orders any type of service at the Company.
A binding contractual relationship between the Company and the Customer arises on the basis of an order made through an order form, e-shop, email, telephone, written or oral. In the case of an oral and telephone contractual relationship, a written contract or a confirmation of a contractual relationship in writing or electronically between the Company and the Customer is part of the establishment of a binding contractual relationship.
Payment can be made by transferring to a bank account or cash deposit at any branch of Prima Bank.
Maturity is specified in the invoice.
First Bank Account Number in IBAN:
SK60 5600 0000 0056 1697 5001
the variable symbol is shown in the invoice received by the Customer on the basis of the order submitted.
Information and privacy terms are specified in the document:
PRINCIPLES OF PROTECTION OF PERSONAL DATA / POLICY PRIVACY
Reservation of places for educational activities
Reserving a place for educational activities is valid at the moment of receiving a payment to the Company’s account. In the case of capacities for educational activities, the Company has the right to refuse a participant whose payment was credited to the company’s account later than a payment by another participant or was not credited to the Company’s account until the beginning of the educational activity.
Guarantee of educational activities
The company guarantees the conduct of educational activity, unless otherwise stated directly in the information on the educational activity, subject to the adaptation of the duration according to the number of participants.
Terms for cancellation of participation
Terms for canceling participation:
Written or telephone cancellation of participation less than 72 hours before the start of the procedure = Cancellation fee 100% of the price of education.
Written or telephone cancellation of participation 3-10 days before the start of the procedure = cancellation fee of 60% of the price of education.
Written or telephone cancellation of participation 10 days or more before the start of the procedure = cancellation fee 40% of the price of education.
Change of the term and place of educational activity
The Company reserves the right, if necessary, to change the date and venue of the educational activity. In such a case, it shall immediately inform the Customer of the change. In the event of a non-compliant date, the customer may withdraw from the contract and the Company will refund the full amount paid to him.
The customer may, in necessary cases, request a change of course and individual exchange rate if there are other free dates of the same course, or at the individual rate of the Company, allow time conditions. You may request a change at least 3 days before the start of the course. The Company reserves the right not to change the deadline for organizational reasons.
The change of term by the Client in other training activities such as courses is not possible for organizational reasons.
Not participating in educational activity
In the event that a participant fails to attend the ordered training activity or participates only in a part (the participant will arrive after the start), the participant will not be entitled to a refund or a refund of the fee.
Liability for loss of property
The Company is not liable for property losses during training activities. It is the responsibility of the participant to supervise his or her personal property.
Liability for Damage
The Customer is fully responsible for any damage to property, equipment, or health that the Customer or the Subscriber for whom he has ordered the Service, by its behavior or negligence, causes the Company or any other participant. The Participant is not allowed to take any material, equipment and other items belonging to the Company from the premises of the Company.
The company offers the possibility of purchasing the Gift voucher for its products by the Customer (customer) for a third party (participant). The Gift Voucher is sent to either the Customer or the Subscriber at the customer’s choice in electronic form upon ordering.
Validity of gift voucher
The gift voucher is valid for 12 months from the date of purchase.
Return or cancel a gift voucher
The gift voucher can be canceled or returned no later than 14 days from the date of purchase, provided the other rules for cancellation of participation in educational activity are complied with. Payment for gift voucher can only be returned to the Subscriber, not to the Subscriber.
Arranged sale of works of art
The company mediates the sale of works of art through its E-shop.
Complaints and liability for damage
As the mediation of sales, the Company is not responsible for any complaints and it is necessary to deal with all complaints directly with the owner of the work.
The company is not responsible for possible color deviations from the displayed works of artwork, and these deviations are not a reason for a claim.
The company is not responsible for damages caused by shipping companies and the damage must be applied directly to the carrier.
Delivery times and payment method
Delivery times may vary by place of delivery. The company can not guarantee the exact delivery date and will only inform the customer of the date of dispatch. If the shipping company allows it, the customer will be sent a tracking link.
The deadline for submitting is dependent upon the credit being credited to the Company’s account and the work is sent no later than 2 business days after receipt of the payment.
Payment for the work offered through the E-shop is only possible in advance on the basis of the invoice issued and payment can be made by transfer to the Company’s account or via PayPal when paying from abroad.
Selling goods through the E-shop
The company also sells goods through E-shop.
Terms and Conditions
Business terms and conditions of sale of goods through the E-shop are governed by applicable laws of the Slovak Republic pursuant to Act 513/1991 Coll. Business Code
Delivery times and payment method
Delivery times may vary by place of delivery. The company can not guarantee the exact delivery date (especially abroad) and will inform the customer only of the deadline for dispatch. If the shipping company allows it, the customer will be sent a tracking link.
The shipping date is dependent upon the credit being credited to the Company’s account, and the goods are sent at the latest 2 working days after receipt of the payment.
The payment for the goods offered through the E-shop is only possible in advance on the basis of an invoice issued and the payment can be made by transfer to the Company’s account or via PayPal when paying from abroad.
OTHER SERVICES, RENTALS AND RENTALS
The company offers various services such as rental of exhibition spaces, atelier, technical security, In these cases, the business conditions are part of a concluded contract or are governed by Act 513/1991 Coll. Business Code.
In Detva on 1.12.2018